Updated and effective 25 May 2018
The following types of personal information (“Personal Information”) may be collected by Zunos automatically, inputted by you or collected by your Zunos Subscriber in the course of your interactions with the Software. The Zunos Subscriber is the organization which has arranged your Zunos User Account, for example it may be your employer, channel partner or learning provider (Zunos Subscriber”).
Account Profile Information:
We collect the following information to allow us to create your user account to give you access to the Software:
Information you provide through use of the Software:
As a result of your use and interactions with the Software you may provide Personal Information which we will collect and store. Other users within your Zunos Subscriber Account may share Personal Information about you, such as your name or email address. Examples of ways you may interact with Software features (collectively known as “Feature Interactions”) include:
Through your Feature Interactions, please be aware that any Personal Information you share may be seen by other users of the Software and we may not be able to remove this personal information upon request. If we can't remove this Personal Information we will tell you why.
Zunos will collect information about the device you use to access the Software which may include:
Information you provide via Zunos support channels:
From time to time you may provide Personal Information to our support channels for the purpose of requesting our help to resolve an issue. Other users within your Zunos Subscriber Account may also provide Personal Information about you for the same purpose. This information may include:
Information you provide through the Zunos website:
Through your use of the Zunos website we may collect the following types of Personal Information:
Other information we collect:
Through your use of the Software, we track how you interact with the Software, such as what content you view or what actions you perform. Your Zunos Subscriber may collect additional Personal Information about you without the knowledge or authorization of Zunos. You should seek advice from your Zunos Subscriber regarding their privacy and security policies.
A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We use the Personal Information we collect for a variety of purposes including:
Legal Basis for Processing (EEA Users):
If you are an individual in the European Economic Area (EEA) the grounds for collecting and processing your Personal Information depends on the context in which you are providing the information but in general we collect your Personal Information:
Zunos utilizes the services of several third-party service providers (“Partner Providers”) to deliver and support the Software. Examples of how these third-party applications are used are:
Zunos will endeavour to only keep your personal information for as long as is necessary to provide the Software and Services to you and your Zunos Subscriber. When your Account Profile is deactivated we will delete any information that is not essential to maintaining the integrity of the Services for the Zunos Subscriber. Where information cannot be deleted we will anonymize the information where possible.
Circumstances where we may need to retain information include where we need to retain information to:
In any of these circumstances we will anonymize information and isolate it from further use wherever possible until it may be possible to delete it.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
We restrict access to personal information to Zunos employees, contractors, and agents who need that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations
Our Software and the content provided within it may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You have the right to access your personal information and control it in the following ways:
If you request your personal information to be deleted we will endeavour to do so wherever possible. There are circumstances where deletion of your information is not possible as it will effect our ability to maintain the integrity of the Services for the Zunos Subscriber.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please contact your Zunos Subscriber administrator or Zunos directly at email@example.com . We will promptly correct any information found to be incorrect.
Zunos provides it's Software and Services to many countries throughout the world. The data and Personal Information we collect is securely stored mostly in a United States location with a Partner Provider. This means if you reside outside the United States, your Personal Information is transferred internationally. You can be assured the security and integrity of your Personal Information is of paramount importance and the security of privacy procedures of our Partner Provider are of the highest standard and comply with the regulations of the European Union.