You can serve up the best content in the world through your training program, but without proper means of gauging your employees' retention, your efforts will fall short. Quizzes can be a powerful tool to re-enforce knowledge and challenge your learners. Give your training a purpose by incorporating the perfect quiz. Here’s how:
Keep them short
No one likes long, arduous tests. Keep negative feelings at bay by keeping your quizzes between three and five questions long. If short quizzes are a struggle, the knowledge you’re sharing may be too extensive. Remember to utilize microlearning techniques by delivering bite-sized pieces of information.
Time it right
People lose half of what they learn within a single hour of digesting new information. Prevent knowledge from slipping through the cracks by serving up quizzes right after your employees complete new training. Think of quiz questions as a second-touch for that piece of important information; first they see it in the content, then it's reiterated in the quiz.
Reiterate, reiterate, reiterate
If you're using microlearning techniques, the content in your training program should build off of itself. Your quizzes should follow suit. Take quiz questions from early in a course, and repeat them later in the course, after new information has been delivered.
Hone in on important concepts
Write quiz questions that touch on content that is truly important to that person. Do not waste your time or the learner's time trying to trick them on details that do not matter. You're aiming for successful knowledge retention here. Trying to trip up your learners is futile.
Use concrete examples they will remember
In your content, frame information in memorable scenarios. Use a fictional person's name or create a scene that will stick with them. Re-use the same example when you frame your quiz question. Then, when your employee is faced with the problem in a real-world scenario, they will have a concrete example to recall.
Apply questions to real-world scenarios
Ask your employees to apply their information in a scenario they could face on the job. Test their ability to move from regurgitating information, to actually putting it in practice.
Stay away from vague, confusing language
Your quizzes do not have to flow like prose. They are there to help your learners learn, not to win a literary award. Be straight forward and to the point. If you notice people continuously missing the same question, revisit how the question is phrased and investigate where the confusion is coming from. Then correct it!
Writing a quiz may seem like a breeze, but it can be tricky. Do not be afraid to experiment, ask for feedback, assess results, and adjust as necessary.